Sponsor Kantor
Blue collarGuest Service Agent
AccorTentang pekerjaan
Rangkuman Get Karier, bukan salinan iklan aslinyaMenyambut tamu, pengunjung, dan staf di sebuah properti Accor di Doha, serta mengelola panggilan masuk dan keluar lewat sistem telepon multi-jalur. Peran ini menjelaskan layanan, promosi, tarif, dan kebijakan fasilitas, mengatur janji tamu bersama tim internal, dan menjaga catatan lewat entri data serta pencatatan pesan. Iklan meminta minimal satu tahun pengalaman di peran yang berhadapan langsung dengan tamu.
Kualifikasi
Yang perlu kamu siapkan, versi ringkasWajib: minimal satu tahun pengalaman di peran guest-facing atau komunikasi di industri perhotelan atau lingkungan layanan pelanggan serupa, dan kemampuan komunikasi bahasa Inggris yang sangat baik. Iklan menyebut pengalaman dengan Opera System atau kesediaan mempelajarinya dengan cepat, jadi penguasaan Opera tidak ditulis sebagai syarat mutlak. Bahasa tambahan disebut sebagai nilai tambah.
Deskripsi & syarat asli
Teks asli dari perusahaan, apa adanya. Tidak kami terjemahkan atau ubah.Job Description: Welcome and support guests, visitors, and staff with professionalism and genuine hospitality Manage incoming and outbound communications using our multi-line phone system, ensuring prompt and accurate responses Share information about our services, promotions, rates, and facility policies with clarity and enthusiasm Coordinate guest appointments and inquiries while collaborating with internal teams to ensure seamless service delivery Maintain accurate records through data entry, message logging, and administrative support
Qualifications: At least 1 year of experience in a guest-facing or communication role within the hospitality industry (or similar customer service environment) Excellent communication skills in English; fluency in additional languages is a wonderful bonus Strong interpersonal abilities and a natural problem-solver who thrives while staying composed under pressure Comfortable with computer systems, including experience with or willingness to quickly learn Opera System A genuine passion for delivering outstanding customer service, with a positive outlook and collaborative spirit
Additional Information: Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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