Assistant Manager, Employee Accommodation

Job Description: • Accommodation Operations: Assist in the daily management of employee accommodation, ensuring facilities are clean, well-maintained, and comply with health and safety standards. • Room Allocation: Support in planning and monitoring room assignments, ensuring accurate records of occupancy and availability are maintained. • Maintenance Coordination: Report maintenance issues promptly and coordinate with the Engineering or Maintenance team for timely repairs and preventive upkeep. • Inventory Control: Monitor accommodation-related inventory, including furniture, appliances, and supplies. Ensure proper documentation and upkeep of assets. • Employee Support: Act as a point of contact for employees regarding accommodation issues, concerns, or requests. Provide solutions and escalate when necessary. • Facility Inspections: Conduct regular checks of rooms and communal areas to ensure cleanliness, safety, and proper function. • Health & Safety: Assist in implementing health and safety protocols within accommodation areas and report any hazards or non-compliance issues. • Administrative Support: Maintain accurate records of resident details, maintenance requests, and other operational logs. Assist in preparing reports for management. • Policy Enforcement: Ensure that employees adhere to accommodation policies and procedures. Support in communicating rules and addressing violations. • Vendor Coordination: Liaise with external service providers (e.g., cleaning, pest control) to ensure timely and effective service delivery.

Qualifications: • High School diploma or equivalent; additional qualifications in Facilities Management, Hospitality, or Administration are a plus. • Previous experience in accommodation services, facilities management, or administration, preferably within the hospitality industry. • Strong organizational and time management skills with attention to detail. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with inventory or facility management systems is advantageous. • Good interpersonal and communication skills, with a customer-service mindset. • Ability to handle multiple tasks, prioritize effectively, and work in a fast-paced environment. • Basic knowledge of health, safety, and hygiene standards. • High level of integrity and professionalism in handling employee matters. • Problem-solving abilities and initiative in managing tasks.

Additional Information: We are seeking a detail-oriented and service-driven Assistant Manager, Employee Accommodation to support the day-to-day operations of employee housing facilities. This role ensures that employee accommodations are safe, clean, and efficiently managed, contributing to the overall well-being and satisfaction of our team members. The Assistant Manager plays a vital part in coordinating services, managing inventories, and assisting with employee-related housing matters.