Team Lead Sales - Dubai

Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires. Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive.

We operate in 70+ cities across 10 countries, from Morocco to Pakistan. We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.

About the Team You will be part of a dynamic team composed of Careem experienced professionals to build and grow Careem Food to become the market leader. We strive to embody our values of ownership, shooting to the moon, and being of service to customers, partners, colleagues, and captains. As Sales Team Lead, you will manage the team responsible for executing our sales strategy and vision by successfully signing and onboarding new partners and improving the customer experience through increased restaurant supply.

About the Role As the Sales Team Lead for Careem, you will be responsible for driving new restaurant partnerships across UAE, with a strong focus on Dubai. Your leadership will be instrumental in motivating and guiding our sales team to achieve ambitious growth targets. Your expertise in sales strategy, team management, and market insights will play a pivotal role in shaping our success across this key market.

What you'll do Leadership and Team Management: Lead, inspire, and manage a team of 8 sales professionals to achieve sales targets. Provide coaching, training, and support for the team’s professional growth. Support the team in closing deals and lead key negotiations where necessary. Drive pipeline management and improve efficiency. Sales Strategy and Planning: Collaborate with the Head of Sales to develop and execute winning sales strategies for Dubai.

Identify and prioritize must-have brands and high-demand restaurant categories to close the competitive inventory gap. Use creative, data-driven approaches to craft pitches and materials to close deals. Implement and refine processes to enhance team performance. Work cross-functionally to ensure successful onboarding and sustained partner growth. Conduct regular competitive benchmarking to identify supply gaps versus key competitors.

Build and maintain a target list of priority brands and work relentlessly to bring them onto Careem Food. Partner with internal teams (marketing, ops, account management) to ensure newly signed brands are set up for success and retained. What you'll need 3–5 years of experience managing sales teams with a proven track record in direct sales. Experience transforming teams through strong strategy and management practices.

Demonstrated ability to build a high-performance culture and a unified team vision. Proficiency in data analysis and tools such as Excel and Salesforce. Familiarity with Dubai’s demographic and geographic landscape. Excellent reporting skills: ability to analyze data, create action plans, and communicate insights. Prior experience in food delivery or tech is a plus. Arabic/English bilingual proficiency is mandatory.

Where you'll be Based in Dubai with occasional travel across the UAE as needed. What we’ll provide you We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to: Work and learn from great minds by joining a community of inspiring colleagues. Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.

Explore new opportunities to learn and grow every day. Work remotely from any country in the world for 30 days a year with unlimited vacation days per year. Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.