Chief Engineer, AWS Data Center Engineering Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Chief Engineer (CE) serves as the primary technical authority for maintaining mission-critical facility operations with 100% uptime target. Reporting to the Data Center Facility Manager, they oversee all electrical, mechanical, and fire/life safety systems through planned maintenance, corrective work, and emergency response. The CE manages small-to-medium impact projects, collaborating with cross-functional teams to drive innovation, improve resiliency, and reduce operational costs. They create milestones, manage budgets, and document project results for potential implementation across other facilities. A crucial responsibility is directing and training Engineering Operations Technicians (EOT) in equipment troubleshooting and operations, covering critical systems like generators, UPS's, cooling systems, and building automation systems. Key job responsibilities - Manage the day-to-day operations and maintenance of the data center's mechanical and electrical equipment. - Provide guidance and training to Engineering Operations Technicians and create new standard practices for staff and vendors. - Establish performance benchmarks, analyze data, and prepare reports on critical facility operations and maintenance. - Ensure all safety procedures are followed by both Amazon and vendor staff. - Handle data center capacity planning and reporting. - Translate complex technical information for non-technical audiences. Additional Requirements: - The job may involve physical tasks like bending, lifting, and climbing. - The role has a rostered on-call requirement to provide 24/7 support. - A valid driver's license and personal vehicle are required due to site locations A day in the life At today's large-scale data centers, you will be involved in: - Work schedule changes depending on specific site needs. Shifts are 12-hours and will rotate on a predefined schedule - Assist in troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLA) - Perform rack installs, rack decommissioning, and facility management - Provide operational readings and key performance indicators to make sure uptime is maintained - On-site management of contractors, subcontractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation - Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications: - 3+ years of vendor management experience - 4+ years of relevant work in a data center or other critical environment experience - 5+ years of data center engineering or operations experience